Why Work at Hiley Volkswagen of Huntsville?

Our service technicians enjoy an attractive compensation and benefits package. We ensure that our service technicians receive the area’s top base pay established with regular job market research. We offer a generous benefits package with attractive benefits, including paid training starting on the first day, robust time off allocation with vacation, sick, holiday pay, and uniform assistance.

Our mission is to provide customers with certified Volkswagen service quality, and we understand that our service technicians need the support necessary for success. Our service technicians work in a state-of-the-art facility with the newest equipment and receive regular on-the-job training to stay updated with emerging automotive technologies, operate the latest diagnostic tools, and provide technical services according to Volkswagen’s factory standards.

We understand that happy technicians provide better customer service, so we invest in a healthy service department culture to support our employees. New technicians work in a certified Volkswagen service department with immediate support from our veteran certified technicians and experienced service advisors.

Essential Duties and Responsibilities

• Service technicians spend their time providing routine vehicle maintenance, inspections, and repairs.
• Receive work orders from advisors and complete services according to factory specifications within the expected timeline.
• Communicate with parts department staff to secure replacement parts as needed.
• Consider driving symptoms reported by customers and use that information to precisely diagnose root cause malfunctions for accurate repairs.
• Read, comprehend, and record service data for accurate customer and vehicle records.
• Report vehicle and service concerns promptly with service advisors.
• Comply with all federal, state, and local laws and regulations.
• Follow all internal policies and procedures.
• Adhere to safety guidelines by keeping tools secured and the workspace clean.